Terms and Conditions


This agreement applies between you, the user of this website and Lorente Straps S.L., the owner(s) of this website. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website. If you do not agree to these Terms and Conditions, you must stop using the Website immediately.

Nothing on this Website is intended to constitute a contractual offer capable of being accepted. Your order constitutes a contractual offer and our acceptance of such offer is deemed to occur when we send you a shipping email indicating that your order has been fulfilled and is on its way to you.

Definitions and interpretation

In this Agreement, the following terms shall have the following meaning:

Collectively means personal information, payment information and credentials used by users to access paid content and/or any communications system on the Website;

Means any third party responsible for transporting purchased goods from our facilities to customers;

Means any text, graphics, images, audio, video, software, data compilations and any other form of information that can be stored on a computer that appears on or forms part of this Website;

Refers to any product that Lorente Straps S.L. advertises and/or offers for sale through this website;

Lorente Straps S.L.
Calle Dels Ferrers, n.3
46814 LLanera de Ranes (Vavlencia) Spain;

Collectively means any online facilities, tools, services or information that Lorente Straps SL makes available through the Website whether now or in the future;

“Payment information”
Refers to any details necessary for the purchase of goods from this website. This includes, but is not limited to, credit/debit card numbers, bank account numbers and sort codes;

“Purchase information”
It is understood collectively all orders, invoices, shipping notes, receipts or similar that may be in printed or electronic format;

It means our place(s) of business located at Lorente Strasps SL, Carrer dels Ferrers n3, LLanera de Ranes, 46814, Valencia (Spain).


Means any online communications infrastructure that Lorente Straps SL makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

“User” / “Users”

Refers to any third party who accesses the website and who is not employed by Lorente Straps SL acting in the course of their employment.


Refers to the website you are currently using and any subdomains of this site, for example, unless they are expressly excluded by their own terms and conditions.

Age restrictions

Persons under 18 years of age should use this website only with adult supervision. Payment information must be provided by or with the permission of an adult.

Business clients

These terms and conditions also apply to customers who purchase goods in the course of their business.

International clients

If goods are ordered from outside Lorente Straps’ country of residence, import duties and taxes may be incurred once the goods reach their destination. Lorente Straps S.L. is not responsible for these charges and we undertake not to make calculations or estimates in this regard. If you are purchasing internationally, we advise you to contact your local customs authorities for more details on costs and procedures. As the buyer of the goods, you will also be the importer of record and as such you must ensure that your purchase fully complies with the laws of the country into which the goods are imported. Please note that goods may be inspected upon arrival at the port for customs purposes and Lorente Straps SL cannot guarantee that the packaging of your goods is free of signs of tampering.

Intellectual property

All Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Lorente Straps SL, our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable Spanish and international intellectual property and other laws.

You may not reproduce, copy, distribute, store or reuse in any other way the material on the Website, unless otherwise indicated on the Website or unless Lorente Straps SL gives you express written permission to do so.

Links to other websites

This website may contain links to other sites. Unless expressly stated, these sites are not under the control of Lorente Straps SL or our affiliates. We take no responsibility for the content of such websites and disclaim all liability for any loss or damage that may arise from your use of them. The inclusion of a link to another site on this website does not imply any endorsement of the sites themselves or of those in control of them.

Links to this website

Those who wish to place a link to this website on other sites may do so only on the main page of the site ( without prior authorization. Deep links (i.e. links to specific pages within the site) require the express permission of Lorente Straps SL. For more information, please contact us by email at

Use of media

When using the inquiry form or any other system on the website, you must do so in accordance with the following rules:

You must not use obscene or vulgar language;

You must not submit content that is illegal or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, sexist or racist;

You must not submit content that is intended to promote or incite violence;

It is advised that submissions be made in Spanish or English, as we may not be able to respond to requests submitted in other languages;

The means by which you identify yourself must not violate these terms of use or any applicable law;

You must not impersonate other people, in particular employees and representatives of Lorente Straps SL or our subsidiaries; and

You must not use our system for unauthorized mass communications such as “spam” or “junk mail.”

You acknowledge that Lorente Straps S.L. reserves the right to monitor any and all communications made to us or using our System.


To purchase Products on this Website, you may create an Account containing certain personal details and Payment Information which may vary depending on your use of the Website as we may not require payment information until you wish to make a purchase. By continuing to use this Website, you represent and warrant that:

all information you submit is accurate and truthful;

you have permission to submit payment information where permission is required; and you will keep this information accurate and up to date.

Creating an account is a further affirmation of your representation and warranty.

It is recommended that you do not share your Account details, in particular your username and password. Lorente Straps SL is not responsible for any loss or damage that occurs as a result of you sharing your Account details. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.

If you have reason to believe that your Account details have been obtained by another person without consent, you must contact Lorente Straps SL immediately to suspend your Account and cancel any unauthorized purchases that may be pending. Please note that purchases can only be canceled until they are shipped. In the event that an unauthorized purchase is shipped before you notify us of the unauthorized nature of the purchase, Lorente Straps SL will not accept any responsibility and you must contact the Service Provider detailed in the Purchase Information.

When choosing your username you are required to adhere to the stated terms. Any failure to comply may result in the suspension and/or deletion of your Account.

Termination and cancellation

Both Lorente Straps SL and you may cancel your Account. If Lorente Straps SL cancels your Account, you will be notified by email and an explanation of the cancellation will be provided. Notwithstanding the above, we reserve the right to cancel your account without giving reasons.

If Lorente Straps SL cancels your Account, any current or pending purchases on your Account will be canceled and will not be shipped.

Lorente Straps SL reserves the right to cancel purchases without indicating reasons, for any reason before processing payment and shipping.

If purchases are canceled for any reason prior to shipment, any monies paid in connection with such purchases will be refunded.

If you cancel your account, any unshipped purchases will be canceled and any monies paid in connection with those purchases will be refunded to you.

Goods, prices and availability

Although every effort has been made to ensure that all graphical representations and descriptions of goods available on Lorente Straps SL correspond to the actual goods, Lorente Straps SL is not responsible for any variation from these descriptions. This does not exclude our liability for errors due to negligence on our part and relates only to variations from the correct Goods, not to entirely different Goods.

Where applicable, you may be asked to select the necessary specifications of the Products you are purchasing (e.g. size, model, colour, quantity, etc.).

Lorente Straps SL does not represent or guarantee that said Goods are available. Stock indications are provided on the Website, however these may not take into account sales that have taken place during your visit to the Website.

All pricing information on the Website is correct at the time of going online. Lorente Straps SL is the only person who has access to the product information on the Website.

Lorente Straps SL reserves the right to change prices and alter or eliminate any special offers from time to time and as necessary. All pricing information is reviewed and updated every seven days.

In the event that prices are changed during the period between placing an order for goods and the processing of said order by Lorente Straps SL and receipt of payment, you will be contacted before your order is processed with the details of the new price;

All prices on the website include VAT. The VAT number of Lorente Straps SL is B40647943


Lorente Straps SL will notify you by email when your goods are shipped. The message will contain details of estimated delivery times plus any reasons for a delay in delivery of the goods purchased by you.

If Lorente Straps SL does not receive any communication from you, within 14 days of delivery, regarding any problems with the Products, you will be deemed to have received the Products in full working order and without problems.

Return policy

Lorente Straps SL aims to always provide high quality goods that are free of defects and undamaged. On occasion, however, goods may need to be returned. Returns are governed by these Terms and Conditions.

If you receive Products that do not match those you ordered, unless accompanied by an explanatory note detailing the changes, setting out the reasons for the changes and setting out your options, you must contact us within 10 days to organize pickup and drop-off. Lorente Straps SL is responsible for paying shipping costs. You will be given the option of having the goods replaced with those ordered (if available) or being refunded via the payment method used by you when purchasing the goods. Refunds and replacements will be issued when we receive the returned goods.

If any of the goods you have purchased are defective when delivered to you, you must contact Lorente Straps SL within 28 days to arrange collection and return. Lorente Straps SL is responsible for paying shipping costs. Goods must be returned in their original condition with all packaging and documentation. Upon receipt of the returned goods, the price of the goods, as paid by you, will be refunded to you via the payment method used by you when purchasing the goods.

If any Product fails within the warranty period, you will be entitled to repair or replacement under the terms of the warranty.

If the Products are damaged during transport and the damage is evident on delivery, you must sign the delivery note stating that the Products have been damaged. In any case, you must report such damage to Lorente Straps SL within 10 days and arrange collection and return. Lorente Straps SL is responsible for paying shipping costs. Once the returned merchandise is received, the price of the merchandise, as paid by you, will be returned to you through the payment method used by you when purchasing the merchandise.

You have a statutory right to a “cooling off” period. This period begins once your order has been completed and ends 7 days after the products have been delivered. If you change your mind about the goods within this period, please return them to Lorente Straps SL within 7 days of receipt. Goods can only be returned for this reason if their packaging remains unopened and the goods can be resold, as new, without any additional work by Lorente Straps SL. You are responsible for paying the shipping costs if the goods are returned for this reason.

If you wish to return goods to Lorente Straps SL for any of the above reasons, please contact us using the details on our contact page to make appropriate arrangements.

Lorente Straps SL reserves the right to exercise discretion with respect to any returns under these Terms and Conditions. Factors that may be taken into account in the exercise of this discretion include, but are not limited to:

Any use or enjoyment you may have already had of the Products;

Any characteristic of the Products that may cause them to deteriorate or expire quickly;

The fact that the Products consist of audio or video recordings or computer programs and that the packaging has been opened;

Any discount which may have formed part of the purchase price of the Goods to reflect any lack of quality which may have been communicated to the Customer at the time of purchase.

Such discretion will only be exercised within the limits of the law.

Use of the website is also governed by our Privacy and Cookies Policy, which is incorporated into these terms and conditions by this reference. To view the Privacy Policy, click here.


Lorente Straps SL does not guarantee or represent that the Website meets your requirements, that it is of satisfactory quality, that it is fit for a particular purpose, that it does not infringe the rights of third parties, that it is compatible with all systems, that it is secure and that all information provided is accurate. We do not guarantee any specific results from using our services.

Nothing on this website is intended to constitute advice and the content of this website should not be relied upon when making any decision or taking any action of any kind.

Nothing on this website is intended to constitute a contractual offer capable of being accepted.

Changes to the Service and these Terms and Conditions

Lorente Straps SL reserves the right to change the Website, its Content or these Terms and Conditions at any time. You will be subject to any changes to the Terms and Conditions from the first time you use the Website following the changes. If Lorente Straps SL is required to make any changes to the Terms and Conditions relating to the sale of goods by law, these changes will automatically apply to any orders currently pending in addition to any orders you place in the future.

Website Availability

The Service is provided on an “as is” and “as available” basis. We do not guarantee that the Service will be free of defects and/or faults. To the maximum extent permitted by law, we make no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.

Lorente Straps SL does not accept any responsibility for any interruption or lack of availability of the Website resulting from external causes including, but not limited to, failures in the ISP equipment, failures in the host equipment, failures in the communications network, power failures, natural events, acts of war or legal restrictions and censorship.

Limitation of liability

Limitation of liability
To the maximum extent permitted by law, Lorente Straps SL is not responsible for any direct or indirect loss or damage, foreseeable or not, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information. contained in it. Users should be aware that they use the Website and its content at their own risk.

Nothing in these Terms and Conditions excludes or restricts Lorente Straps SL’s liability for death or personal injury resulting from any negligence or fraud on the part of Lorente Straps SL.

Nothing in these Terms and Conditions excludes or restricts the liability of Lorente Straps SL for any direct or indirect loss or damage arising from incorrect delivery of the Products or reliance on incorrect information included on the Website.

Although every effort has been made to ensure that these terms and conditions strictly adhere to the relevant provisions of the Law, in the event that any of these terms are deemed illegal, invalid or otherwise unenforceable, such term will be deemed severed. of these terms and conditions and will not affect the validity and applicability of the rest of the terms and conditions. This term will apply only in jurisdictions where a particular term is illegal.

There is no resignation

The failure of any party to these Terms and Conditions to exercise any right or remedy contained herein shall not be construed as a waiver of that right or remedy.

Previous terms and conditions

In the event of a conflict between these Terms and Conditions and any prior version thereof, the provisions of these Terms and Conditions shall prevail unless expressly stated otherwise.


All notices/communications will be given to us by mail to our facilities (see address above) or by email to Such notice will be deemed received 3 days after it is sent if sent by first class mail, on the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend. week or on a holiday.

Law and Jurisdiction

These terms and conditions and the relationship between you and Lorente Straps SL will be governed by and construed in accordance with the Law of Spain and Lorente Straps SL and you agree to submit to the exclusive jurisdiction of the Courts of Spain.

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